Trackqlik#1 Field Service software in Pakistan hasn’t stopped evolving since their introduction to the market. The ongoing incorporation of new advancements and upgrades has significantly boosted the prestige and specific weight of enterprises and departments committed to providing maintenance services and assistance. What will the field services industry and management tools geared towards another activity deliver in 2020? Experts appear to agree on the points raised in the following article.
Trackqlik #1 Field service software in Pakistan
2020 will be a year of change in Field Services and FSM solutions.
As we mentioned at the outset of this post, FSM solutions like Task4Work have been changing since their inception, including technological and functional advancements that make the work of field service personnel easier. In the technological realm, we just need to consider the impact that technologies have had, continue to have, and will continue to have, such as:
- Cloud Computing
- Internet of Things (IoT)
- Virtual reality
- Self-driving cars
Aside from these technologies, Field Services firms will have to comply with new norms and standards that will enable them to:
- Be more environmentally friendly.
- Increase their digital transformation efforts.
- Improve the efficiency of their business procedures.
With all of this in mind, various experts in the field service software in Pakistan industry anticipate that the main trends in Field Services for 2020 will be:
An increase in the number of mobile
An increase in the number of mobile According to a Gartner estimate, 75 percent of Field Services organizations would utilise their own applications in their day-to-day operations by 2020. The installation of these apps on the technicians’ mobile devices will help them work more efficiently and reduce the company’s reaction times while dealing with consumer demands.
The Internet of Things is becoming increasingly important
It is predicted that by 2020, there will be 26 times more interconnections between machines than there would be between humans. As a result, Field Service Management systems such as Task4Work will see a considerable rise in data from linked machines by 2020. Businesses will be able to take a much more proactive approach as a result of this knowledge.
Artificial Intelligence will have more influence over tasks
AI tools will progressively manage the control of information systems. According to Gartner expert analysts, by 2020, they will account for 20% of the total (planning, various automations, work order administration), allowing artificial intelligence to cover operations that technicians simply cannot accomplish. Finally, voice-activated processes like Alexa or Siri can help technicians by providing information without them having to take their hands off the machine they’re working on.
Intelligent uniforms integration
Field Service software in Pakistan workers’ uniforms will become increasingly technologically advanced by 2020. They will shield technicians who perform dangerous activities, and they will transmit information about each technician’s behavior to the company’s FSM systems, giving alerts that will aim to minimize accidents or terrible job execution.
Drones and robots will be used more in services
Field service technicians will make greater use of the new resources that technology provides them, such as drones and robots. To begin with, the usage of drones to monitor machinery that is difficult to access will increase. Second, the usage of robot assistants to aid humans with mechanical activities or in high-risk areas will increase.
Technology for 3D printing is within easy grasp
Technology for 3D printing is within easy grasp. In 2020, the huge price reduction of 3D printers will be a significant incentive for Field Services organizations. This technology will help to streamline repairs by eliminating the need to order parts from vendors in a large number of cases. Thanks to a 3D printer installed in the car or valet, the technician who is dispatched will be able to print them.
Service cars that are more intelligent
Although we cannot now speak of fully self-driving automobiles, we can predict that by 2020, technician vehicles will be far more sophisticated than their predecessors (GPS, crash resistant systems, automatic parking, etc.). Furthermore, when connectivity improves, vehicles will be able to send and receive information about field audit software in Pakistan along the planned path.
Intelligence Partner keeps up to date on the latest trends and advancements in the Field Services sector in order to build our FSM solution, Task4Work. We thoroughly examine them and, if they align with our support and maintenance philosophy, we quickly integrate them into our powerful Task4Work Field Service Management software.
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