Field Operations Digitization & Tracking on Cloud – Say Goodbye to Paper

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Field Operations Digitization & Tracking on Cloud – Say Goodbye to Paper

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    [us_iconbox icon=”fas|mobile” size=”3rem” title=”Enterprise Mobility & Mobile Biometrics” title_tag=”h6″][/us_iconbox]
    [us_iconbox icon=”fal|route” size=”3rem” title=”HVAC & Field Operations Automation” title_tag=”h6″][/us_iconbox]
    [us_iconbox icon=”fal|digital-tachograph” size=”3rem” title=”Paperless Inspections, Surveys & Audits” title_tag=”h6″][/us_iconbox]
    [us_iconbox icon=”fal|truck-moving” size=”3rem” title=”Last Mile Delivery Automation” title_tag=”h6″][/us_iconbox]

    Helping Industry Leaders Worldwide:

    Orient Success Story

    Orient Group of Companies is a leading home appliances manufacturing company of lahore-karachi-islamabad-pakistan which crossed more than Rs- 140 Million annual turnovers in 2017–18. OGC has been the fastest growing enterprises in lahore-karachi-islamabad-pakistan and has emerged as a symbol of innovation in lahore-karachi-islamabad-pakistan. OGC has revolutionized the electronics market by its innovation and range of reliable products.

    How We helped Orient:

    • National Level Complaints Process Digitization &  Automation
    • SAP to TrackQlik integration for Complaints Auto Allocation
    • Complaints Auto Dispatchment / Auto Allocation
    • Customer Sentiments & Feedback Collection 
    • Field Objects/Tasks Geofencing/Identity Verification / Tracking
    • Field Staff Revenue Management & Forecasting
    • Field Staff Earning Management ( Linked with Performance & Targets)
    • Field Workforce Attendance Management ( Geofenced Facial Verification, Geocoded QR Codes )
    • And Many Many More!!!
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      You are the Key – Cloud based Mobile Biometrics with Geofencing & Tracking

      GPS-backed Mobile biometrics for field attendance powered with Face, Voice & Video Authentication; Geo-Coded QR Codes & Geo-fencing like features ensure employee time entry is more secure, accurate, and detailed than ever before.

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      [us_iconbox icon=”fal|smile-beam” style=”circle” size=”2rem” title=”Facial Identity Verification” title_tag=”h5″]Field workforce identify verification in the field with face authentication & recognition[/us_iconbox]
      [us_iconbox icon=”fas|qrcode” style=”circle” size=”2rem” title=”Geofenced QR Codes” title_tag=”h5″]Geofenced QR Codes as attendance mode[/us_iconbox]
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      [us_iconbox icon=”fal|user-clock” style=”circle” size=”2rem” title=”Attendance GeoFencing” title_tag=”h5″]Geofencing attendance allow you to ensure attendance is marked in allowed premises.[/us_iconbox]
      [us_iconbox icon=”fal|book-user” style=”circle” size=”2rem” title=”Shifts & Roster Management” title_tag=”h5″]Single, Multi-Date or Flexi shifts management with lateness, Earlyout, breaktimings, scope & over time calculations.[/us_iconbox]
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      Field Operations Automation & Tracking

      Plan & automate your home service business. The online service you need to maintain high levels of business efficiency and mobile employees’ performance .Tools for your clients to track their service requests.

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      [us_iconbox icon=”fal|route” style=”circle” size=”2rem” title=”Route Optimization for Multiple Jobs” title_tag=”h5″]Our Route Optimization engines pick up the most optimized routes enabling you to manage multiple jobs & work orders efficiently. Make exceptional on-time job completion at a lower cost with TrackQlik.[/us_iconbox]
      [us_iconbox icon=”fal|tachometer-alt-fast” style=”circle” size=”2rem” title=”Automatic Job Assignment to Field Workers” title_tag=”h5″]Schedule jobs to the nearest field workforce using our Auto Allocation & Geofencing features. Share notes, and other appointment detailing with field force without having to be in office[/us_iconbox]
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      [us_iconbox icon=”fal|mobile-alt” style=”circle” size=”2rem” title=”App for Customer, Field Workers & Managers” title_tag=”h5″]Get the complete Field workforce management platform. A customer can request services hassle-free through mobile and web apps.[/us_iconbox]
      [us_iconbox icon=”fal|table” style=”circle” size=”2rem” title=”Data Collection / Dynamic Forms” title_tag=”h5″]Collect field data from your jobs using our dynamic forms. Create your own forms and collect as much data as you wish using 20+ data types.[/us_iconbox]
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      [us_iconbox icon=”fal|location” style=”circle” size=”2rem” title=”Real Time Workforce Tracking” title_tag=”h5″]Field workforce can be tracked live on an interactive map with their progress updates as well as History tracking allows to do complete audit of their movements.[/us_iconbox]
      [us_iconbox icon=”fas|camera-retro” style=”circle” size=”2rem” title=”Proof of Job Completion” title_tag=”h5″]With TrackQlik field force solution, the execution of the completion requirements becomes extremely easy via in-app collections of notes, barcodes, signatures, and photos while performing the assigned job.[/us_iconbox]
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      [us_iconbox icon=”fas|lock” style=”circle” size=”2rem” title=”Customer One Time Pins ( OTP )” title_tag=”h5″]Your customer receive OTP for their requested jobs and they share with your workforce after job completion to allow your workforce to mark their job successful. OTP assures that customer is satisfied and willing to share OTP with your workforce.[/us_iconbox]
      [us_iconbox icon=”fal|street-view” style=”circle” size=”2rem” title=”Field Job Status Geofencing” title_tag=”h5″]Workforce can’t change assigned job status without being physically in the allowed radius from customer location to start, arrive or complete their jobs. This assures that your workforce is at customer location when they change job status.[/us_iconbox]
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      [us_iconbox icon=”fal|stars” style=”circle” size=”2rem” title=”Customer Feedback & Sentiments Collection” title_tag=”h5″]Allow customers to rate their delivery experience and gain service feedback.[/us_iconbox]
      [us_iconbox icon=”fal|history” style=”circle” size=”2rem” title=”Live ETA” title_tag=”h5″]Live ETA is available all the time for each individual order and can be shared with end customer as well as third party systems.[/us_iconbox]
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      [us_iconbox icon=”fal|signature” style=”circle” size=”2rem” title=”Covid-19 Contactless Signatures” title_tag=”h5″]During Covid-19 our contactless signature provide you tool to get job completion acknowledgement from your customer.[/us_iconbox]
      [us_iconbox icon=”fal|id-card” style=”circle” size=”2rem” title=”Work Order Status Tracking” title_tag=”h5″]Customer gets web links where they can track their order current status and past statuses from Job creation to completion.[/us_iconbox]

      Last Mile Delivery Automation & Tracking

      Have your pickups, deliveries & field jobs schedule & auto assigned to your nearest & free mobile workforce as soon as the order or job-card is prepared.

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      [us_iconbox icon=”fal|route” style=”circle” size=”2rem” title=”Route Optimization for Multiple deliveries” title_tag=”h5″]Our Route Optimization engines pick up the most optimized routes enabling you to make multiple deliveries efficiently. Make exceptional on-time deliveries at a lower cost with the best delivery management software TrackQlik.[/us_iconbox]
      [us_iconbox icon=”fal|headset” style=”circle” size=”2rem” title=”Automatic Dispatch & Delivery” title_tag=”h5″]Have your pickups & deliveries auto assigned to your nearest & free delivery agents as soon as the order is prepared via TrackQlik advanced Auto allocation algorithms.[/us_iconbox]
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      [us_iconbox icon=”fal|mobile-alt” style=”circle” size=”2rem” title=”App for Customer, Riders & Managers” title_tag=”h5″]Get the complete on-demand delivery suite. A customer can request services hassle-free through mobile and web apps. Allow your customers to track their service in real-time and make online payments through multiple payment gateways.[/us_iconbox]
      [us_iconbox icon=”fal|truck-moving” style=”circle” size=”2rem” title=”Data Collection / Dynamic Forms” title_tag=”h5″]Create your own delivery forms and collect more data from your riders on way. TrackQlik dynamic forms offer 20+ data types for collection.[/us_iconbox]
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      [us_iconbox icon=”fal|route” style=”circle” size=”2rem” title=”Real Time Rider Tracking” title_tag=”h5″]Delivery agents can be tracked live on an interactive map with their progress updates.[/us_iconbox]
      [us_iconbox icon=”fal|camera-retro” style=”circle” size=”2rem” title=”Proof of Delivery” title_tag=”h5″]With TrackQlik delivery solution, the execution of the completion requirements becomes extremely easy via in-app collections of notes, barcodes, signatures, and photos.[/us_iconbox]
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      [us_iconbox icon=”fal|star-half-alt” style=”circle” size=”2rem” title=”Customer Rating & Reviews” title_tag=”h5″]Allow customers to rate their delivery experience and gain service feedback.[/us_iconbox]
      [us_iconbox icon=”fal|history” style=”circle” size=”2rem” title=”Live ETA” title_tag=”h5″]Live ETA is available all the time for each individual order and can be shared with end customer as well as third party systems.[/us_iconbox]
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      [us_iconbox icon=”fal|signature” style=”circle” size=”2rem” title=”Covid-19 Contactless Signatures” title_tag=”h5″]During Covid-19 our contactless signature provide you tool to get delivery acknowledgement from your customer.[/us_iconbox]
      [us_iconbox icon=”fal|id-badge” style=”circle” size=”2rem” title=”Order Tracking” title_tag=”h5″]Customer gets web links where they can track their order current status and past statuses from order receive, to shipped and delivery.[/us_iconbox]
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      Paperless Surveys , Audits & Inspections

      Empower your workers to be your eyes in the field with our Dynamic Forms. Need more data from field? Develop your own field forms on the go and make it part of your field service jobs or Surveys. Get the right data on the fly. Build web forms to get field jobs auto registered in TrackQlik directly from your web or apps.

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      [us_iconbox icon=”fal|table” style=”circle” size=”2rem” title=”A Form Builder With Extreme Flexibility” title_tag=”h5″]Fully customizable form builder can be used to build digital forms tailored to fit your specific data collection needs without any technical experience required. Build inspection, audits, checklists, timesheets or any other custom form[/us_iconbox]
      [us_iconbox icon=”fal|mobile” style=”circle” size=”2rem” title=”Intuitive Mobile Apps To Make Data Entry A Breeze” title_tag=”h5″]Forms setup in the form builder are published and dispatched to users in the field. Forms are completed using the TrackQlik Mobile Apps.[/us_iconbox]
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      [us_iconbox icon=”fal|spell-check” style=”circle” size=”2rem” title=”20+ Data Types for Collection” title_tag=”h5″]Our unique data types include Face Authentication, Geocoded QR Codes, Price Tables ( Invoices ), Questions, Normal Tables, Multiple Selection Dropdowns, Image from Camera only , Image from Camera OR Gallery, Text, Number, Date, URL , Email, Documents, Checkboxes, Radio Buttons etc[/us_iconbox]
      [us_iconbox icon=”fal|route” style=”circle” size=”2rem” title=”Form Geofencing” title_tag=”h5″]Apply geofencing on forms to ensure that data is filled or collected in allowed regions or allowed radius only. This ensure that workforce as actually reached the required location for surveys , audits or inspections.[/us_iconbox]
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      [us_iconbox icon=”fal|file-excel” style=”circle” size=”2rem” title=”Data Version Control” title_tag=”h5″]Change history of data is automatically managed by TrackQlik apps. History or version of each field is available in Web and is very useful in internal or external audit.[/us_iconbox]
      [us_iconbox icon=”fal|share-alt” style=”circle” size=”2rem” title=”Form Export & Sharing with Customers & Decision Makers” title_tag=”h5″]Each form filled in the field is saved as a job card also called “Form” in TrackQlik web and can be shared with relevant stake holders via PDF export or via Web Urls which are automatically sent as shortlinks via SMS/Email or Webhooks[/us_iconbox]
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      [us_iconbox icon=”fal|mobile-alt” style=”circle” size=”2rem” title=”Image Capture Restrictions to Camera Use Only” title_tag=”h5″]Restrict Image capturing only to Camera use only to ensure that your workforce capture the image from camera only in real environment and there is no image uploads from gallery.[/us_iconbox]
      [us_iconbox icon=”fal|wifi-slash” style=”circle” size=”2rem” title=”Offline Data Capture” title_tag=”h5″]TrackQlik forms work offline as well. Collect form data in remote locations even without an Internet connection. There is no data loss. All data is stored in local storage of devices and is auto sync with TrackQlik cloud once internet is available.[/us_iconbox]
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      [us_iconbox icon=”fal|book” style=”circle” size=”2rem” title=”Form Data Sharing with Clients ( Form Copies )” title_tag=”h5″]Create as many copies of a job card as you wish to share collection of data with different stake holders . A single data collection can be converted into multiple job cards. All data types including invoices can be shared with the client.[/us_iconbox]
      [us_iconbox icon=”fal|file-invoice-dollar” style=”circle” size=”2rem” title=”Form to Invoice/Quote Conversion” title_tag=”h5″]Forms are converted into invoices after job or task completion. TrackQlik data type “Price Table” is converted into invoice format. Create as many internal or External invoices from a single field task.[/us_iconbox]
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      [us_iconbox icon=”fal|chart-pie” style=”circle” size=”2rem” title=”Automated Report / Data Delivery” title_tag=”h5″]Map your FastField forms directly to your PDF and Word Report templates[/us_iconbox]
      [us_iconbox icon=”fal|atlas” style=”circle” size=”2rem” title=”Image Capture With Annotations / Drawings” title_tag=”h5″]Photo Capture with Date/Time and GPS Location Stamping and Drawings[/us_iconbox]
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      [us_iconbox icon=”fal|map-marker” style=”circle” size=”2rem” title=”Geo Tagging / Timestamps” title_tag=”h5″]Tag data elements with latitude/longitude coordinates and timestamps to identify where and when data was collected[/us_iconbox]
      [us_iconbox icon=”fal|stream” style=”circle” size=”2rem” title=”Dispatch And Dynamic Workflow / Integrations” title_tag=”h5″]Automate form dispatch and delivery of reports/data based on your specific business rules and workflow[/us_iconbox]

      Bring a smile to your customer

      Empower your clients. Clients can track their orders or service & assigned agent requests via Weblink , live chat with agent, OTP to close task, feedback & review after task completion. All via SMS

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      [us_iconbox icon=”fal|mobile-alt” style=”circle” size=”2rem” title=”Real Time SMS/Email Notifications” title_tag=”h5″]Keep your customers informed by sending them real-time notifications. These notifications update the customer about their requested services or products. Fully customizable alerts allow you to use your own content for SMS and Email notifications.[/us_iconbox]
      [us_iconbox icon=”fal|star-half-alt” style=”circle” size=”2rem” title=”Customer Rating & Reviews” title_tag=”h5″]Allow customers to rate their experience with your products or services and gain service feedback via Web URLs sent via SMS and Emails. Customer sentiments help brands to design or modify their offers & strategies.[/us_iconbox]
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      [us_iconbox icon=”fal|lock” style=”circle” size=”2rem” title=”Customer One Time Pin ( OTP )” title_tag=”h5″]Your customer receive OTP for their requested jobs and they share with your workforce after job completion to allow your workforce to mark their job successful. OTP assures that customer is satisfied and willing to share OTP with your workforce.[/us_iconbox]
      [us_iconbox icon=”fal|mobile-alt” style=”circle” size=”2rem” title=”Order App for Customer” title_tag=”h5″]Your customer can request services hassle-free through mobile and web apps. Allow your customers to track their service in real-time and make online payments through multiple payment gateways.[/us_iconbox]
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      [us_iconbox icon=”fal|route” style=”circle” size=”2rem” title=”Field Workforce Tracking by Customer” title_tag=”h5″]Your customer track your field workforce once your field workforce start the job or delivery for your customer. This allows your customer to ensure they receive your staff on time.[/us_iconbox]
      [us_iconbox icon=”fal|clipboard-list” style=”circle” size=”2rem” title=”Real Time Order tracking by Customer” title_tag=”h5″]Keep your customers updated throughout the job completion lifecycle by sending them real-time SMS alerts at various stages. Field workforce tracking on google maps and allow customers to chat with their assigned agents.[/us_iconbox]
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      [us_iconbox icon=”fal|signature” style=”circle” size=”2rem” title=”Covid-19 Contactless Signatures by Customers” title_tag=”h5″]During Covid-19 our contactless signature provide you tool to get job completion acknowledgement from your customer.[/us_iconbox]
      [us_iconbox icon=”fal|history” style=”circle” size=”2rem” title=”Live ETA Tracking by Customer” title_tag=”h5″]Live ETA is available all the time for each individual order and can be shared with end customer as well as third party systems.[/us_iconbox]
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      Agent Digital Wallet for their Field earnings – Develop a Culture of Winning Teams –

      Rewards your field staff by paying them for each mile they travel and for each minute they spend in performing their duty.

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      [us_iconbox icon=”fal|wallet” style=”circle” size=”2rem” title=”Agent Digital Wallet” title_tag=”h5″]Agent digital wallet manages complete earning of field workforce for their assigned jobs. Pay field workforce per kilometer, per minute, per task etc.[/us_iconbox]
      [us_iconbox icon=”fal|running” style=”circle” size=”2rem” title=”Performance based Earning” title_tag=”h5″]Pay your staff based upon their performance. Pay different rates for different client ratings as well as agent’s own rating profile. Help them to make a healthily competition to earn more[/us_iconbox]
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      [us_iconbox icon=”fal|bullseye-arrow” style=”circle” size=”2rem” title=”Targets based Earning” title_tag=”h5″]A True gamification. Let your agent meet their revenue targets and earn more revenue from their assigned jobs.[/us_iconbox]
      [us_iconbox icon=”fal|traffic-light-slow” style=”circle” size=”2rem” title=”Agent Revenue Targets & Forecasting” title_tag=”h5″]Built in forecasting helps you to measure target achievements of your field workforce and to make a reward program for them based upon their targets.[/us_iconbox]
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      [us_iconbox icon=”fal|road” style=”circle” size=”2rem” title=”Idle Travelling VS Transit Travelling” title_tag=”h5″]Pay your field workforce for their idle kilometers ( when they travelled without any task ) and Transit Kilometers ( when they travelled with some real tasks ). We help you to identify their productive travelling[/us_iconbox]
      [us_iconbox icon=”fal|clock” style=”circle” size=”2rem” title=”Idle Field Hours vs Transit Field Hours” title_tag=”h5″]Pay your field workforce for their idle hours ( The time when they had no tasks ) and Transit Hours ( The time when they had some real tasks ). We help you to identify their productive time spending[/us_iconbox]
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      [us_iconbox icon=”fal|stars” style=”circle” size=”2rem” title=”Client Rating based Earning Methods” title_tag=”h5″]Pay your field staff different earnings after client feedback and rating. Setup different earning rates for their per task, per kilometer and per minute for different client rating ( 5,4,3,2,1 or no rating ).[/us_iconbox]
      [us_iconbox icon=”fal|file-invoice-dollar” style=”circle” size=”2rem” title=”Agent LifeTime Rating Profiles” title_tag=”h5″]Pay your field staff different earnings based upon agent different rating profiles. Agent rating profiles upgrades or downgrades after each client review.[/us_iconbox]
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      What are you waiting for?

      Go Digital & Boost your Growth !

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